Osclass Online Chat Plugin 2023-02-21

Let your customers chat in real time on your osclass classifieds with buyers and sellers and increase conversion rate of listings on your site rapidly!

New: Plugin has been completely redesigned! Offline chat is now supported!

Chat functionality​

• Real-time chat of customers with buyers and sellers
• Offline chat supported
• No third-party service
• No montly fees
• Notification of new messages/chats in browser
• User status - real time monitoring of buyer/seller status
• Chat available only for logged in users that increase conversion of registered users
• Send chat transcript to email
• Block users feature that allows to mute user (spam, harash,...) and block further communication
• Block all users - deactivates chat functionality for user
• Easy maintenance of inactive chats - remove after XY days to increase DB performance
• Detail configuration of plugin to optimize it for server (shared hosting)
• Initiate chat button automatically added to theme using hook

How does chat work​

When customer comes to your site and browse listing, if listing owner is registered (can be online or offline), customer can initiate chat. Listing owner is notified on new message in right bottom corner and conversation is marked as unread. Listing owner can block customer in case of recieving spam or other unwanted messages, however block on user does not apply to existing conversation. When chat is closed and removed, no new chat can be initiated by customer.